Question 1
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What are the challenges (trends) Consolidation Tech Plus (CTP), Inc. should be aware of in the environment of human resource management that require HR to play a more central role in this growing organization?
- ·
Hiring employees, administering benefits, and conducting appraisals
Sales promotion, financial health, and production processes
- Incorrect:
Communication, employee satisfaction, and safe work environment
Workforce diversity challenges, technological challenges, and economic challenges
Correct answer
· Question 2
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Currently CTP does not have a diverse workforce. How is the workforce likely to become more diverse?
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There will be a higher percentage of minority group members in the workplace.
Correct answer
There will be fewer women in the workplace.
Work will be contracted to foreign companies.
The company will offer a more diverse product line to attract new customers.
· Question 3
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If CTP is going to have an effective human resource department then the company must understand that human resources is best defined as the process of ________.
- ·
Acquiring, training, appraising, and compensating employees
Correct answer
Organizing and scheduling work activities for teams
Outsourcing and offshoring clerical jobs to foreign countries
Controlling and orienting new employees
· Question 4
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Using best practices as utilized in most organizations and by most professionals, CTP human resource managers should be categorized as ________, who assist and advise ________ in areas like recruiting, hiring, and compensation.
- ·
Line managers; middle managers
Functional managers; staff managers
Staff managers; line managers
Correct answer
Line managers; staff managers
· Question 5
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Which of the following best explains why a human resource management department in CTP is important to not only the company but all managers?
- ·
Economic challenges facing the world call for advanced cost-cutting and streamlining.
Investing in human capital enables managers to achieve positive results for the firm.
Correct answer
An enthusiastic labor force is likely to provide financial support to local unions.
Technological changes and global competition require clear organization charts.
· Question 6
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Personnel mistakes to be avoided by the CTP human resource department while managing should include all of the following EXCEPT ________.
- ·
Having your company in court due to your discriminatory actions
Hiring the wrong person for the job
Offering training and development programs
Correct answer
Experiencing high turnover
· Question 7
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CTP, as does most modern employers, will expect HR managers in the company to do all of the following EXCEPT ________.
- ·
Hire foreign workers
Communicate with shareholders
Correct answer
Recruit the talent they need
Retain retirees
· Question 8
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By 2024, U.S.-based service-providing industries like CTP are expected to account for ________ of wage and salary jobs overall.
- ·
81%
Correct answer
72%
53%
64%
· Question 9
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Companies like CTP that rely on freelancers, consultants, and other such non-traditional employees need special HR _____________ and __________ to deal with them.
- ·
Policies and practices
Correct answer
Compensation and bonuses
Orientation and training
Leaders and hours
· Question 10
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Tara Robles earned an MBA degree and is now your Senior HR manager for the department. In which of the following tasks does Tara’s advanced degree benefit her the most?
Recruiting college graduates for entry-level positions
Training interns to perform basic computer tasks
Distributing pension payments to retiring employees
Assisting upper management in formulating business strategies
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