Homework Lance
You have been selected to be the Project Manager for a project of your choice. The project you decide to use must be one of aprofessional nature and must last for at least twelve months. In addition, the project should meet the key criteria of a project, suchas:
1. Has a beginning and an end.
2. Results in something being delivered to someone.
3. Requires a series of activities that must be done to complete the project
4. Requires resources (e.g., people, materials) to complete the work.Note: You are prohibited from using projects that can be found on the Internet, including projects found in places like CourseHero.
All project submissions are submitted to SafeAssign for review.InstructionsWrite a 2–3 page paper in which you define the scope of your chosen project. In your paper you must:1. Provide a brief summary of your chosen project.2. Describe at least three project goals and three project objectives.3. Identify the key customer(s) and at least two stakeholders for your project. Remember, you are delivering the project to yourcustomer(s); however, there are others (stakeholders) who have a vested interest in your project.4. Describe at least three key milestones and/or deliverables for your project.5. Describe a high-level timeline that includes key tasks and deadlines.6. Estimate the project’s overall cost and any key staffing and non-staffing resources needed.7. Use at least three quality resources in this assignment. Note: Wikipedia and similar websites do not qualify as quality resources.This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer WritingStandards link in the left-hand menu of your course. Check with your professor for any additional instructions.
Initial Project Proposal
Name
Institution
Course
Date
Project Proposal for E-Citizen Management Information System
The E-Citizen Management Information System is a project that involves the management of the process of digitizing public service delivery to citizens is the preferred project for this proposal. The citizen service delivery digitization process is expected to be complete within the next 18 months upon which several technical milestones, activities, tasks, and subtasks shall have been completed. The project shall be implemented within the scope, budget, and time constraints to ensure that it meets the expectations of all stakeholders.
Project Goals
The first project goal of digitizing the citizen service delivery process is to increase efficiency. It will ensure that citizens use less amount of resources, materials, energy, and time to get maximum utility and satisfaction from every public service they seek. The second goal is to enhance transparency in public service delivery by making all legal charges and costs of accessing every public service known and predetermined, thus eliminating exploitation and corruption incidences (Bondarenko et al., 2018). The third project goal is to instill accountability in public service delivery by ensuring that all public servants take responsibility for all their actions whenever they provide public service to citizens.
Project Objectives
The first project goal is to ensure that all citizens are accessible to all public services at their convenience. The implementation of this project will ensure that citizens have full access to all public services they require at anytime, anywhere, and for their benefit. The second objective is to ensure that public service delivery to citizens is provided promptly to increase its utility and citizen satisfaction (Bondarenko et al., 2018). Thirdly, this project will make public service delivery affordable by eliminating the bureaucratic process (Poveda-Bautista et al., 2018).
Two Key Customers for the E-Citizen Management Information System
The common citizens and the government through the public service commission will be the two key customers in this project. The delivery of this E-citizen MIS will be tailored to meet the needs, current concerns, and future expectations of these two key customers. Although the final product will be handed over to the public service commission for management and administration, customers will have the opportunity to log into the system and access various public services (Fonseca et al., 2017). The two customers will thus be involved in the design, implementation, and commissioning of the E-citizen MIS. The government will be responsible for making key decisions and approving the schedule presented by the project manager. The two customers will, however, jointly receive the final project output through their representatives.
Key Stakeholders
Financial institutions and civil societies are the two key stakeholders for the project with vested interests in the design, implementation, and commissioning of the E-citizen MIS. Civil societies will ensure that the rights and privileges of citizens are protected in the design and implementation of the e-citizen MIS so that all citizens are granted equal access to government services (Budu, 2018). Financial institutions will provide API for online and mobile payments integration to achieve the key goals and objectives of the E-Citizen MIS.
Three Key Milestones and Deliverables for the E-Citizen MIS Project
Requirement gathering will help to understand the goals and objectives of the project. The next step involves validating the requirement expectations through experts’ engagement to convert the requirements into key milestones that must be implemented. The next milestone is the predevelopment planning phase, where the technical design team meets to determine the model of project planning and management (Marnewick & Langerman, 2018). The project deliverable will begin with the implementation of the technical design followed by the testing of the quality assurance of the final E-Citizen MIS. The next deliverable is testing user acceptance to understand the key challenges and areas that require further improvement (Budu, 2018). Next, the E-Citizen will be deployed to make it go live and run as a system that is accessible to all members of the public.
A High-Level Timeline that Includes Key Tasks and Deadlines
The project will begin by conducting a public survey on citizens’ concerns, interests, and opinions on the current state of public service delivery so that the kind of improvements they would want to be included in the digitized platform are captured.
Milestone
Task
Scheduled deadline
Designing the E-Citizen MIS
Conducting a public survey
One month
Stakeholder engagement
Two weeks
Implementation
Execution of all phases of the MIS development
11 months
Technical design review
Two weeks
Review and Improvement
Testing quality assurance and standards
Two months
Testing user acceptance
Two months
Project Closure
Commissioning
Two weeks
Handing over
Two weeks
Estimated Project’s Overall Cost and Key Staffing and Non-Staffing Resources Needed
The estimated overall cost of the project is US$200,000, which will cater for the technical design, implementation, execution, commission, and routine servicing of the E-Citizen MIS. This cost will also include the cost of acquiring hardware, software, and infrastructure. The staffing resources required for this project’s successful implementation are PDA, ICT skills training, personal computers, and workstations for their operations (Fonseca et al., 2017). The non-staffing resources needed for the full implementation of this project are licensing, partners, and copyright registration for all ICT software and tools that would be used in the E-Citizen MIS.
References
Bondarenko, S., Lagodienko, V., Sedikova, I., & Kalaman, O. (2018). Application of project analysis software in project management in the pre-investment phase. Journal of Mechanical Engineering and Technology, 9(13), 676-684.
Budu, J. (2018). Applying Agile Principles in Teaching Undergraduate Information Technology Project Management. International Journal of Information and Communication Technology Education (IJICTE), 14(3), 29-40.
Fonseca, F., Letouzé, P., Pompeu, R., Garcia, L., Regina, S., & França, G. (2017, June). Barriers in information technology project management. In 2017 IEEE Technology & Engineering Management Conference (TEMSCON) (pp. 370-375). IEEE.
Marnewick, C., & Langerman, J. (2018). Agile maturity: The first step to information technology project success. Developing organizational maturity for effective project management (pp. 233-252). IGI Global.
Poveda-Bautista, R., Diego-Mas, J. A., & Leon-Medina, D. (2018). Measuring the project management complexity: the case of information technology projects. Complexity, 2018.
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