Module 3: Assignment: Workflow Design & Analysis Project

Module 3: Assignment: Workflow Design & Analysis Project

 

Workflow Design & Analysis Project

A workflow design is a diagram illustration of the actions and steps in a prescribed sequence. Workflow design is used to show steps of a process. In this project, we will analyze a scenario, create, and analyze a workflow design.

Scenario

A patient calls using the patient call system to request medication for nausea. The unit clerk communicates this request verbally to the nurse. The nurse remembers that the physician ordered Ondansetron (Zofran) IV PRN for nausea. The nurse goes to the medication dispensing system and enters the correct patient name. The nurse searches and locates Ondansetron (Zofran) in the system directory. The correct drawer opens with all of the medications in the drawer available in view. The nurse takes the medication from bin #2 thinking this is Ondansetron (Zofran) as that has always been the location for that medication. In reality, an incorrect medication was taken from the dispensing system. While in the medication room, the nurse receives a phone call from the unit clerk that another patient is requesting assistance with their IV site. The nurse closes the drawer of the medication dispensing system and logs out of the system. The nurse takes the medication to the patient and administers the medication IV for what is presumed to be Ondansetron (Zofran). Due to the urgent need of another patient, the nurse chooses to complete the documentation at a later time.

Instructions:

1. Read the Scenario and the assigned readings

  1. Review the grading rubric
  2. Review the literature and cite a minimum of 3 journal articles. Additional references may include the course textbook and other sources (such informatics websites
  3. Written paper submission to include:

A. Cover page (Use APA format)

  1. Content of the paper with the following headings:

Scenario Analysis- Based on the scenario presented, include the following content.

(Note: Do not re-copy the scenario in your paper.)

  • Describe the errors that occurred in this scenario
  • How many people or departments contributed to the errors in this scenario? Explain – Were the issues attributed to system or human error? Why?
  • Explain the barriers to the human-technology interaction noted in the scenario
  • Explain the importance of the human-technology interaction

Workflow Design Analysis- Based on your workflow design diagram form Appendix A, include the following content

– Describe the key areas of your workflow design diagram

  • Describe the focus of your process- technology, clinical staff, patient, or a combination? Explain
  • Identify and describe at least 2 barriers and/or challenges to making any workflow and system changes
  • Discuss methods to address and overcome these barriers/challenges

C. References (separate page) D. Appendix: Workflow Design Diagram

  • Based on your practice in Module 1: Create a Workflow Design (process flow) diagram in Microsoft Word, Microsoft PowerPoint, Microsoft Visio or some other type of software showing the correct process for medication administration.
  • You must include a variety of flowchart shapes, lines, arrows, and/or connectors as noted in the Flowchart Shapes document (see the link below). A sample workflow design is provided for you (see the link below).
  • Show the points/locations (using color or symbols) in the process indicating where humans and technology intersect
  • Include a legend or key to describe the colors and intersections
  • Place the diagram after the references, as Appendix in your written paper (refer to the APA text). Your diagram must be included within the Word document. You may need to copy and paste your diagram into your paper. Papers are only accepted in word document format. Separate attachments are not accepted.
  1. Max 5 pages (Not including cover page, reference page, or appendix with workflow diagram)

Resources:

  • Flowchart Shapes
  • Sample Workflow Design (Created using PowerPoint)
  • PowerPoint – Create a flowchart _(https://supoffice.com/en-us/article/video-create-a-flow-chartaf4e3f4c-3854-486a-88ff-eb35692663dc)
  • Word Create a flowchart _(https://supoffice.comlen-us/article/create-a-flow-chart-with-smartart30f87402-ba3d-48c8-8e9f-a66bcee7e5aa)

Submission Instructions:

  • Submit the assignment by 23:59 Saturday of Module 3.
  • Check and verify that your assignment was uploaded correctly
  • View the Unicheck Report for any issues

PLEASE READ: By submitting this assignment, I certify that the materials I am submitting are entirely my own work. I have not copied the work of any other student (past or present) or collaborated with anyone elS( on this assignment unless specifically directed to do so. I understand that academic dishonesty is grounds f dismissal from the program.

Module 3: Workflow Design & Analysis Grading Rubric

Criteria                                                       Ratings                                            pts

Content: Scenario Analysis (30       30 to >23.O pts23 to >16.O pts16 to >9.0 pts9 to      pts pts) • Heading: Scenario   AccomplishedProficientAcceptableNot

Analysis • Describe the errorsAcceptable
  • Researches• Researches and• Discusses a few that occurred in this scenario. •

and discussesdiscusses mostof the• Questions

How many people or

allof thequestions/itemsare not

departments contributed to the•

questions/itemsquestions/itemswith little detail,addressed

errors in the scenario? Explain •

in detail,with some detail,facts orResponses

Were the issues attributed to•30 pts

providingprovidinginformation are system issue or human error?

pertinent factspertinent factsResponses areincomplete

Why? • Explain the barriers to•present but not

and informationand information the human-technology

  • ResponsesResponses showwell thought out •Incomplete interaction noted in this

are completesome thought butLimited researchresearch

scenario. • Explain the

and presentedlacking clarityand documented importance of the human-

in detailand detailrelevance to the

technology interaction

topic

Content: Workflow Design                       30 to >23.O pts23 to >16.O pts16 to >9.O pts9 to >0 pts

Analysis (30 pts) • Heading:                            AccomplishedProficientAcceptableNot

Workflow Design AnalysisAcceptable

  • All content• Most of the• Some of the

Content for this section based

items arecontent items arecontent items• Content on your Workflow Design •addressed •are addressed •areas are

addressed

Diagram in Appendix • Describe

Responses areResponses showResponses arenot

the key areas of your workflow•

complete andsome thought butpresent but notaddressed                         30 pts

design diagram • Describe the presented inlacking clarity andwell thought outResponses

focus of your process-

detail • Excellentdetail • Good• Limitedare

technology, clinical staff, patient research into theresearch into theresearch andincomplete

or a combination. Explain. •

content withcontent withdocumented

Identify at least 2 barriers and/or clearlydocumentedrelevance to theIncomplete

challenges to making any documentedrelevance to thetopicresearch

workflow and system changes.

 

relevance to thetopic topic

 

Workflow (20 pts) • Diagram is included as

Appendix, after the references •

Create a Workflow Design

(process flow) diagram in Microsoft Word, Visio or some type of software based on the correct steps of your written process. The diagram must be included within the Word document (Copy and paste into your paper) • Show the points/locations (using color or symbols) indicating where humans and technology intersect • Include a legend/key to describe the colors and intersections • Use a variety of flowchart shapes, lines, arrows and/or connectors as shown in the Flowchart Shapes document.

Searching the Literature (10 pts) • Use 3 journal articles within the last 5 years • Course textbooks and inforrnatics websites may be used as additional resources

Writing and APA including: (10 pts) 1. Writing is clear, objective, formal, and professional 2.

Correct grammar, spelling, and punctuation 3. Use APA format for written assignment including an introduction and a conclusion 4. Cover page according to APA

format 5. Reference page

according to APA format 6, Max

5 pages (not including, cover page, reference page, or appendix with workflow design.

20 to >17.O pts    17 to >15.0

Accomplished       Proficient

  • Excellent use • Flowchart of flowchart format present format • and organized • Process flow is Process flow is clear and easy     slightly to follow •           confusing and Points/locations  not clear • of human-    Points/locations technology         of humanintersections  technology are clearly    intersections marked • are not clearly Legend/key is                marked • present and   Legend/key is clearly      present but not understood •   clear • Contains Contains a          a few different variety of                shapes, arrows, shapes, arrows,               and/or

and/or                         connectors

connectors

10 to >8.0 pts        8 to >6.O pts

Accomplished        Acceptable

  • At least 3 • At least 2 journal articles journal articles

are cited                       are cited

10 to >8.0 pts8 to >6.0 pts

AccomplishedAcceptable

  • Follows guidelines • Does not Complete formatting follow and writing • APAguidelines with 1 or fewer errors 2-3
  • Content concise in formatting, max 5 pages (notwriting or including cover page, APA errors reference, page, or appendix)

>13.0 pts

Acceptable

  • Flowchart format present •

Process flow is somewhat confusing and not clear • Points/locations of humantechnology intersections are not clear • Legend/key not included • Contains only 1 type of shape, arrows, and/or connectors

>4.0 pts

Proficient

  • At least 1 journal article is

6 to >4.0 pts

Proficient

  • Follows guidelines • 4-5

formatting, writing or APA errors • Not written concisely and has more than 5 pages (not including cover page,

reference, page, or appendix)

13 to >O pts           29tgs

Not Acceptable

  • Flowchart format present
  • Process flow confusing, untidy and/or not clear • Points/locations of humantechnology intersections are not presented • No use of shapes, arrows, and/or connectors

4 to       pts

Not Acceptable

  • Journal articles are not cited

4 to      pts

Not Acceptable

  • Does not follow guidelines • More than 5 formatting, writing or APA errors will result in a 0 for this

section

Total Points: 100

 

Create a flow chart in PowerPoint 2013 to illustrate sequential steps in a process, and choose from a variety of layouts and options. Watch this video to learn more.

Use the right shape for the right purpose

For your flow chartr you want to be sure to use the right shape for the right purpose. Click INSERT > Shapes, and point to a shape for a Screen Tip to see its intended purpose. Here are some basics. For more about shape types, see the link to the right under See also:

The rectangle is a Process shape, used for main steps in the process.

The diamond is a Decision shape, used to show a decision point in the process.

  • And the elongated oval is a Terminator shape, used to start and end the process.

Start building your flow chart

  1. Click INSERT > Shapes and build the chart using shapes from the gallery. To insert a shape, click it, and drag the crosshairs to draw it.
  2. Specifically, use the Flowchart group for the shapes and the Lines group for the connectors between shapes.
  3. As a visual aid for sizing and positioning shapes, click VIEW and check Gridlines.

Want more?

Flowchart shapes explained

Microsoft Visio – flow chart software

Need more help?

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InstCreate a flow chart with SmartArt

Acct pxve[ 365, Word for Microsoft 365, PowerPoint for Microsoft 365,

Templates

fl.cpwc&lart shows sequential steps in a task or process. There are many different SmartArt layouts that you can use to illustrate the steps in a process, including layouts that can contain pictures.

This article explains how to create a flow chart that contains pictures. You can use the methods described in this article to create or change almost any SmartArt graphic. Try different layouts to achieve the results you want.

What do you want to do?

Create a flow chart with pictures Add or delete boxes in your flow chart Move a box in your flow chart

Change the colors of your flow chart

Apply a SmartArt style to your flow chart

Animate your flow chart

Create a flow chart with pictures

  1. On the Insert tab, in the Illustrations group, click SmartArt.
  2. In the Choose a SmartArt Graphic gallery, click Process, and then double-click Picture Accent Process.
  3. To add a picture, in the box you want to add it to, click the picture icon select the picture you want to display in the chart, and then click Insert.
  4. To enter text, do one of the following:

Click [Text] in the Text pane, and then type your text.

Note: If the Text pane is not visible, on the Design tab, click Text Pane.

Copy text from another location or program, click [Text] in the Text pane, and then paste your text.

Click in a box in the SmartArt graphic, and then type your text.

Note: For best results, use this option after you add all of the boxes that you want.

Add or delete boxes in your flow chart

Add a box

  1. Click the SmartArt graphic that you want to add a box to.
  2. Click the existing box that is located closest to where you want to add the new box.
  3. On the Design tab, in the Create Graphic group, click the arrow next to Add Shape.

If you don’t see the Design tab, make sure that you’ve selected the SmartArt graphic.

4 Do one of the following:

To insert a box at the same level as the selected box but following it, click Add Shape After.

  • To insert a box at the same level as the selected box but before it, click Add Shape Before.

When you need to add a box to your flow chart, experiment with adding the box before or after the selected box to get the placement you want for the new box.

Add a box from the Text pane

  1. Place your cursor at the beginning of the text where you want to add a box.
  2. Type the text that you want in your new boxt press ENTER, and then to indent the new box, press TAB, or to negative indent, press SHIFT+TAB.

Delete a box

To delete a box, click the border of the box you want to delete, and then press DELETE.

Move a box in your flow chart

To move a box, click the box, and then drag it to its new location.

To move a box in very small increments, hold down CTRL while you press the arrow keys on your keyboard.

Change the colors of your flow chart

To quickly add a designer-quality look and polish to your SmartArt graphic, you can change the colors or apply a SmartArt Style to your flow chart. You can also add effects, such as glows, soft edges, or 3-D effects. And in PowerPoint presentations, you can animate your flow chart.

Apply theme colors

  1. Click the SmartArt graphic whose color you want to change.
  2. On the Design tab, in the SmartArt Styles group, click Change Colors.

If you don’t see the Design tab, make sure that you’ve selected a SmartArt graphic.

  1. Click the color combination that you want.

Tip: When you place your pointer over a thumbnail, you can see how the colors affect your SmartArt graphic.

Change the background style or color of a box in your flow chart

  1. In the SmartArt graphic, right-click in the box you want to change, and then click Format Shape.
  2. To change the fill style, in the Format Shape pane, click the arrow next to Fill to expand the list, and then choose from the following options:

No fill

 Solid fill

Gradient fill

Picture or texture fill

Pattern fill

  1. Click Color , and then select a color from the gallery.
  2. To specify how much you can see through the background color, move the Transparency slider, or enter a number in the box next to the slider. You can vary the percentage of transparency from 0% (fully opaque, the default setting) to 100% (fully transparent).

Change the style or color of a box’s border

  1. In the SmartArt graphic, right-click in the box you want to change, and then click Format Shape.
  2. To change the color of the box’s border, in the Format Shape pane, click the arrow next to Line to expand the list, and then choose from the following options:

No line, solid line, or gradient line

 Color

Transparency (use the Transparency slide control or enter a percentage)

Width (in pixels)

Compound type

 Dash type

Cap type

Apply a SmartArt Style to your flow chart

A SmartArt Style is a combination of various effects, such as line style, bevel, or 3-D, that you can apply to the boxes in your SmartArt graphic to create a unique and professionally designed look.

  1. Click the SmartArt graphic whose SmartArt Style you want to change.
  2. On the Design tab, in the SmartArt Styles group, click the style that you want.

To see more SmartArt Styles, click the More button .

If you don’t see the Design tab, make sure that you tve selected a SmartArt graphic.

Notes:

When you place your pointer over a thumbnail, you can see how the SmartArt Style affects your SmartArt graphic.

  • You can also customize your SmartArt graphic by moving boxes, resizing boxes, adding a fill or effect, and adding a picture.

Animate your flow chart

If you’re using PowerPoint, you can animate your flow chart to emphasize each box.

  1. Click the SmartArt graphic that you want to animate.

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