Organizational Development and Change
The first step in organizational change is problem identification where the organization has to determine the problem they are facing or new methods and ideas have to be implemented. The problem or idea is then assessed to determine its validity and application. During this process, the organization members use organizational development. After the situation is understood the action planning and implementation begins. After implementation data is gathered to determine the effectiveness of the plan (Weick & Quinn, 2009). During this process employees may be subjected to training, work groups so that data collected could determine the change in knowledge and competencies as a result of organizational development. For example, an organization improving community relations, a business may gather information on community preferences and select a committee to draft some of the social responsibility programs to be implemented. Information gathered from this strategy may help the organization in determining tastes and preferences of the community and training of employees on how to meet them may be put in place (Brookins, 2013).