4) a) Describe the 3 basic scope of HRD. b) Describe 4 importance of Training and Development that will enhance the competitive advantage of an organization over the other. 5) a) Mention 3 primary areas to maximize learning in an organization. b) Explain how any 2 of these primary areas help to maximize learning. 6) a) What are the two main factors that influence employee behavior in an organization. b) Mention 1 external factor (External environment) and how it influences employee behavior.