Which strategy is most likely to encourage a child to express feelings about the hospital experience?

Which strategy is most likely to encourage a child to express feelings about the hospital experience?

a.
Asking close-ended questions
b.
Asking direct questions
c.
Sharing personal experiences
d.
Actively listening

ANS: D

Active listening encourages conversation. Direct questions and close-ended questions can threaten and block communication. Talking about yourself shifts the focus of the conversation away from the child.