HCR 230 Week 7 Assignment Understanding the Collection Process
HCR 230, Week 7, Assignment
UNDERSTANDING THE COLLECTION PROCESS
Collections Letters
For the largest part, the collection’s correspondence in our practice is the primary notice that their bill is overdue. Collection correspondences are ordinarily professional, respectful, concise, and to the matter, this jog one’s memory that a payment is owed. Our medical office has payment options for the patient’s if they cannot pay the complete balance. It is still the obligation of the patient to pay off the bill. The medical office staff determines what kind of correspondences should be sent to accounts in the various past-due phases. The accounts that are past-due longer will experience more disputable correspondences (Valerius, J., Bayes, N., Newby, C., & Seggern, J. 2008).
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